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Resources – ISP Toolkit
Introduction and legislative framework (Section 1)
Educational resources
Marketing and recruitment (Section 2)
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Marketing and recruitment
- School in-country recruitment activity itinerary template (provided prior to each activity)
- Department Travel policy
Education agents
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International student program policies and procedures
Relevant ISP Policies and Procedures can be found here:
Legislative framework
Relevant legislature can be found here:
Admissions (Section 3)
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Educational resources
Relevant learning resources in relation to this section include:
International student program (ISP) policies and procedures
ISP policies and procedures include:
Legislative framework
The source of any legislated requirements includes:
Homestay arrangements (Section 4)
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ISP independent living assessment checklist
Homestays
- ISP homestay profile form
- ISP parent-nominated homestay form – English
- ISP parent-nominated homestay form – Chinese (simplified)
- ISP parent-nominated homestay form – Khmer
- ISP parent-nominated homestay form – Vietnamese
- ISP homestay responsibility agreement –
- ISP homestay responsibility agreement – Chinese (simplified)
- ISP homestay responsibility agreement – Chinese
- ISP homestay responsibility agreement
- ISP homestay responsibility agreement
- ISP homestay responsibility agreement
- ISP homestay responsibility agreement
- Application for change of accommodation and welfare provision form
- Working with children's check (WWCC) status
- ISP withdrawal form
Student travel
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Educational resources
Relevant learning resources in relation to this section includes:
- Annual Training for Homestay Hosts – video
- Annual Training for Homestay Hosts – transcript
- Information for Prospective Homestay Hosts – video
- Information for Prospective Homestay Hosts – transcript
International student program policies and procedures
Relevant International student program (ISP) policies and procedures include:
Legislative framework
Relevant legislature includes:
Supporting students – Adjusting to life and study in Australia (Section 5)
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Deferring commencement
Student arrival
- International student program (ISP) arrival support form (Melbourne airport)
- ISP arrival support form (Melbourne airport) – Chinese
- ISP arrival support form (Melbourne airport) – Khmer
- ISP arrival support form (Melbourne airport) – Vietnamese
- ISP arrival support form (Avalon airport)
- ISP arrival support form (Avalon airport) – Chinese
- ISP arrival support form (Avalon airport) – Khmer
- ISP arrival support form (Avalon airport) – Vietnamese
- ISP homestay transfer support form
- ISP homestay profile form
- ISP flight details form
Orientation
Visa conditions
Refer to the Commonwealth Government advice on visa
Course credit
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Educational resources
International Student Program policies and procedures
Relevant International Student Program policies and procedures include:
- ISP Student Support Policy
- ISP Student Arrival and Orientation Procedure
- ISP Student Orientation Checklist
- ISP Student Safety Card Procedure
- ISP Variation to Enrolment Policy
- ISP Variation to Enrolment Procedure
- ISP Course Credit Policy
- ISP Course Credit Procedure
Legislative framework
Relevant legislature includes:
- National Code Standard 6: Student
- National Code Standard 9.1: Deferring suspending or cancelling the overseas student’s
- Education Services for Overseas Students Act 2000 (Section 19)
- Education Services for Overseas Students Regulations 2019
- VRQA Guidelines for the Enrolment of Overseas Students Aged Under 18 Years
Supporting students – Safety (Section 6)
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Child Safe Standards
Child Protection and Child Safe Standards
Critical incidents and emergency management planning
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Educational resources
Learning resources in relation to this section include:
- Critical incident flowchart
- Managing and Reporting School Incidents (including emergencies): Guidance
- Managing trauma (staff login required)
International student program (ISP) policies and procedures
Relevant ISP policies and procedures include:
- Child Safe Standards
- Managing and Reporting School Incidents (including emergencies)
- Protecting Children — Reporting and Other Legal Obligations
- Emergency and Critical Incident Management Planning
- Reporting and Managing School Incidents (including emergencies)
- Privacy and Information Sharing
- Privacy and Information Sharing: Health care information
- ISP Department Initiated Suspension and Cancellation Policy
Legislative framework
Relevant legislature includes:
- National Code Standard 5: Younger
- Education Services for Overseas Students Act 2000
- Education Services for Overseas Students Regulations 2019
- VRQA Guidelines for the Enrolment of Overseas Students Aged Under 18 years
- Commission for Children and Young People Reportable Conduct Scheme established under the Child Wellbeing and Safety Act 2005
- Education and Training Reform Act 2006
- Ministerial Order 1359 – Implementing the Child Safe Standards
- Child, Youth and Families Act 2005
- Child Wellbeing and Safety Act 2005
Supporting students – Learning and engagement (Section 7)
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Attendance and learning support and course progress
- International student program (ISP) course progress, attendance, and behaviour – Meeting template
- ISP course progress, attendance, and behaviour checklist
- ISP compliance contract template
Student leave
Changes to study program
Online studies
- ISP Online Studies Policy
- ISP Online Studies
- ISP Online Studies Student
- Department of Education Acceptable Use Agreement
Community language school studies
- ISP Community Language School
- ISP Community Language School
- ISP Community Language School Assessment and Site Inspection
- Community Language School
- ISP Third-Party Site Inspection
VCE Vocational Major
VET
- ISP VET
- ISP VET Procedure
- ISP VET Informed Consent Form
- ISP VET Site Inspection Form
- ISP Third-Party Site Inspection Register
Offsite intensive English language programs
Unscored VCE
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Educational resources
International student program (ISP) policies and procedures
Relevant ISP policies and procedures include:
- ISP Student Support Policy
- ISP Attendance Policy
- ISP Attendance Procedures
- ISP Student Initiated Deferral, Suspension and Cancellation Policy
- ISP Student Initiated Deferral, Suspension and Cancellation Procedure
- ISP Course Progress Policy
- ISP Course Progress Procedure
- ISP Unscored VCE Policy
- ISP Variation to Enrolment Policy
- ISP IELP Offsite Provision Policy
- ISP Online Studies Policy
- ISP Online Studies
- ISP Community Language School
- ISP Community Language School
- ISP VET Policy
- ISP VET Procedure
Legislative framework
Relevant legislature includes:
- National Code Standard 2: Recruitment of an overseas
- National Code Standard 3: Formalisation of enrolment and written
- National Code Standard 6: Student Support
- National Code Standard 8: Student Visa
- National Code Standard 9: Deferring, suspending or cancelling the overseas student's
- National Code Standard 11: Additional Registration
Transfers and cancellations (Section 8)
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- Application for internal transfer to another accredited Victorian government school
- Withdrawal form
- ISP temporary enrolment suspension application
- Student behaviour responsibilities outlined in the written agreement
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Educational resources
International student program (ISP) policies and procedures
Relevant ISP policies and procedures include:
- ISP Transfer Policy
- ISP Transfer Procedure
- ISP Student Initiated Deferral, Suspension and Cancellation Policy
- ISP Student Initiated Deferral, Suspension and Cancellation Procedure
- ISP Department Initiated Suspension and Cancellation Policy
- ISP Department Initiated Suspension and Cancellation Procedure
- School Policy (PAL) – Student Transfers Between Schools, Enrolment in a Victorian Government School Guidelines
- School Policy (PAL) – Expulsions
- School Policy (PAL) – Suspensions
Legislative Framework
Relevant legislature includes:
Administrative requirements (Section 9)
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- International student program refund request form
- ISP complaints form
- ISP appeals form
- ISP record keeping procedural guidelines
- ISP student file checklist
- International student contact confirmation form
- How to update student contact information in CASES21
ISP ESOS School Accreditation
- ISP ESOS accreditation guide
- ISP ESOS accreditation application form
- ISP ESOS resourcing self-assessment tool
- ISP school enrolment cap variation
Victorian International Student Information Tool (VISIT) supports – schools
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Educational resources
International student program (ISP) policies and procedures
Relevant ISP policies and procedures include:
- ISP Refund Policy
- ISP Refund Procedure
- ISP Complaints and Appeals Policy
- ISP Complaints and Appeals Procedure
Legislative framework
Relevant legislature can include:
Resources page containing supporting resources and links for this topic
Reviewed 26 June 2025