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Communication strategy

Because the diagnosis of epilepsy can be complex and evolving, communication between schools and parents/carers is vital.

A good communication strategy should be encompassed within the Epilepsy Management Plan and would include:

  • identification of the key staff member for the parent or carer to liaise with
  • how school staff will communicate regularly with the parent or carer about the student’s epilepsy management and medications, seizure occurrences and learning or education concerns – for example, via:
    • communication books
    • seizure diary
    • emails or text messages.
Guidance chapter on communication strategies between schools and parents/carers when managing students with epilepsy

Reviewed 23 January 2026

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